Privacy Policy
Information about our processing of your personal information
At the Esoft group of companies (hereinafter “Esoft”) we have a clear ambition of minimizing our processing of personal data, and strive to maintain a high level of transparency in relation to the data that we process. The purpose of this policy is to explain how Esoft collects, processes, and protects your personal data.
If you have questions or inquiries related to the processing of your personal data, you are welcome to contact us on the contact information at the bottom of this page.
Processing of personal data
Personal data
Once you have chosen a real estate agent that uses Esoft as their preferred media provider, your real estate agent may share the following limited personal data with Esoft for the purposes of contacting you to arrange a photo/video shoot of the property, i.e. your name, address, phone number and/or email.
In addition, upon taking pictures and video of the property, we may process any personal data that you may have had on display, e.g. portraits, diplomas, nummer plates etc. Therefore, please remove or cover any personal data, e.g. family portraits, diplomas or other items that you do not wish to be displayed on your property’s sales listing.
Legal Basis:
We will only process personal data when:
It is necessary for the performance of our services
It is necessary to comply with a legal obligation
Transfer of personal data
We will safeguard your personal data, and will only disclose the necessary personal data in the following circumstances:
Transfers to other Esoft companies where they will assist in the delivery of the service to you
To third party suppliers, that are integral to our services, e.g. providers of cloud services. For the full list of the data processers we use. Please visit our compliance site available at esoft.group.
Transfers to third countries:
As part of the delivery of our services and products, personal data may be accessed by Esoft entities outside the EU and EEA for the purposes post production, etc. is conducted in an intra-group company in Vietnam, which is regarded as a third country by the EU Commission. In accordance with Article 46 (2) of the Data Protection Regulation. 5, We has ensured that the necessary warranties and rights are in place for you as a customer in that country. This is done by following the EU Commission’s Transmission Guidelines, which requires that Esoft has concluded the EU Commission’s Standard Agreement with its subsidiary in Vietnam (pursuant to Article 46 (2) (c). This will ensure that the required guidelines are met by Esoft.
Storage of your personal information:
In connection with the delivery of our products / services, we will store your personal data for up to 6 years after completion of customer relationships pursuant to the Bookkeeping Act, unless there are special reasons for storing the information for an extended period of time.
Your rights
You have a several rights under the Data Protection Regulation in relation to our processing of information about you, including but not limited to:
Right to see information: You are entitled to gain insight into the information that we are processing about you, as well as a number of additional information.
Right to rectification: You are entitled to demand correction any incorrect personal data about yourself
Right to deletion: You may have the right to delete information about you before the time of our general general deletion occurs.
Right to limitation of processing: You may have limited access to the processing of your personal information. If you are entitled to limited treatment, we will only be able to process the information – except for storage – with your consent or for the purpose of determining, enforcing or defending legal requirements or protecting a person or important social interests.
Right to object: In some cases, you may object to our or legitimate processing of your personal information.
Right to transmit information (data portability): You may, in certain cases, have the right to receive your personal information in a structured, commonly used and machine-readable format and to transfer such personal data from one data manager to another without any hindrance.
You can read more about your rights in the Danish Supervisory Authourity (Datatilsynet), which you will find at www.datatilsynet.dk.
How do you contact us?
Company Name: Esoft Systems A/S
Address: Scandiagade 8, 6th Floor, 2450 Copenhagen SV, Denmark
Org. No: DK-25362195
Phone: +45 70 222 466
E-mail address: info.dk@esoft.com